Privacy Policy – Minoxidil Kenya

Who we are

We are Kenya and East Africa’s largest Minoxidil retailer and wholesaler.

Our website address is: http://www.minoxidilkenya.com

Comments

When visitors leave comments on Minoxidil Kenya, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help with spam detection.

  • Public Visibility: Any comment you post on our website becomes publicly visible. Please avoid sharing personal or sensitive information in your comments.
  • Gravatar: If you use the Gravatar service, an anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service’s privacy policy is available here. Once your comment is approved, your profile picture (if applicable) will be visible to the public alongside your comment.
  • Spam Detection: To protect our platform and users, all comments are processed through automated spam detection services. This helps ensure that only legitimate comments appear on our site.

We reserve the right to moderate or remove any comments that violate our terms of service.

Media

If you upload images or other media files to Minoxidil Kenya, please be aware of the following:

  • Publicly Available Media: Any media you upload to public areas of the website, such as product reviews or comments, may be visible to other users. Avoid uploading images with embedded location data (EXIF GPS) as visitors to the website can potentially extract this information from the images.
  • Media Storage: The media files you upload will be stored securely on our servers. These files will not be shared with third parties without your consent, except as required to display or process your media on our platform.
  • Content Guidelines: Ensure that any media you upload complies with our terms of use and does not contain any sensitive or illegal content. We reserve the right to remove any media that violates these terms.

By uploading media to our website, you consent to its storage and use in accordance with this privacy policy.

Cookies

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

At Minoxidil Kenya, we value your privacy and are committed to safeguarding your personal information. We do not share your data with any third-party organizations or individuals. Your data remains solely with us and is used only to process your orders and enhance your shopping experience on our website.

However, please note that when you make a payment using the Mobile Money option (such as M-Pesa), your mobile money service provider may collect and store information related to your transaction. This is managed by M-Pesa under their own privacy and data handling policies, over which we do not have control. We recommend reviewing M-Pesa’s privacy policy to understand how your payment information is handled by them.

Rest assured, beyond the necessary transaction with your chosen payment provider, we do not sell, trade, or otherwise share your personal information.

How long we retain your data

We retain your data to ensure a seamless shopping experience, both for your current and future purchases. By keeping your information on file, we aim to streamline your transactions and provide you with personalized services, such as faster checkouts and relevant product recommendations.

Additionally, we may use your data for marketing purposes, such as sending you offers, updates, and promotions related to our products. You can opt out of marketing communications at any time by following the unsubscribe link provided in our emails or by contacting us directly via the marketing channel we reached out to you via(e.g Whatsapp).

If you wish to have your personal data deleted from our system at any point, you can request its removal, and we will take the necessary steps to securely erase your information from our records.

What rights you have over your data

At Minoxidil Kenya, we respect your rights regarding your personal data. You have full control over how your information is used and stored. Below are the rights you have over your data:

  • Right to Access: You can request a copy of the personal data we hold about you, free of charge. This includes information related to your account, past transactions, and marketing preferences.
  • Right to Rectification: If any of your data is incorrect or incomplete, you have the right to request that we update or correct it.
  • Right to Erasure: You can request that we delete your personal data from our systems at any time. This includes removing your account and any associated information. However, please note that certain transaction records may need to be retained for legal or regulatory reasons.
  • Right to Restrict Processing: If you believe your data is being processed in a way that you don’t agree with, you can request that we limit its use, especially in regard to marketing communications.
  • Right to Object: You can object to the use of your data for marketing purposes, and we will cease sending you promotional communications. You can opt-out at any time by clicking the unsubscribe link in our emails or contacting us directly.

If you would like to exercise any of these rights, please contact us at +254112891224, and we will respond promptly to your request.

Where your data is sent

At Minoxidil Kenya, we take the privacy of your data seriously and strive to ensure it is handled securely. However, in certain cases, your data may be transmitted to external services under specific circumstances:

  • Comments: If you leave comments on our website, the data you provide (such as your name, email, and comment content) may be processed through our website’s hosting and spam detection services to ensure proper moderation and to prevent abuse.
  • Email: When you communicate with us via email, your messages are processed through our email service provider. These communications are stored securely and are only accessed by authorized personnel within our company.
  • WhatsApp Messages: If you choose to communicate with us via WhatsApp, the content of your messages, including any personal information you provide, is processed through WhatsApp’s servers. Please be aware that WhatsApp operates under its own privacy policies, which govern how your data is handled on their platform.

While we do not share your data with third parties for marketing or sales purposes, your data may be processed by the above platforms to facilitate communication and ensure the smooth functioning of our services. We encourage you to review the privacy policies of these third-party services for more information on how they manage your data.